Questions answered
Frequently Asked Questions
Are the prices shown on the site final?+
Prices shown are indicative and exclude VAT. Because machinery pricing moves with specification, availability and delivery requirements, we confirm final pricing in a tailored quote for your exact requirements — with no obligation. Where no price is listed, the item is quoted on request.
How do I request a quote?+
Click 'Get a Quote' on any product, or add items to your wishlist and request quotes for all of them at once. Fill in the short form and we'll respond within one business day.
How quickly will I hear back?+
We aim to respond to all enquiries within 1 business day. For urgent requirements, call us during business hours.
Where do you deliver?+
Throughout the United Kingdom and worldwide. Delivery options and costs are confirmed as part of your quote. For export orders we will also confirm who handles customs clearance and who pays duties and import taxes before you commit.
Do you offer technical advice?+
Absolutely. Our team provides pre-sales technical guidance to help you choose the right machine for the job.
Can I buy spare parts?+
Yes — browse our Spare Parts category or contact us with the part you need and we'll source it for you.
Still have questions? Call us on +44 7428 521109 or email info@machinerygroupltd.co.uk.